An AI agent is software that carries out a defined task end to end — answering an enquiry, drafting a quote, chasing an invoice — and asks for a person when judgement is needed. Here's a set of agents an SME could put to work, each shaped around how you actually operate.
Each agent takes on a specific, repetitive job — the kind that quietly eats your week. They draft, sort, chase and summarise; your people review, decide and own the relationship. The point isn't to remove judgement, it's to stop spending it on admin.
Each agent does a single task well, with a clear handover point — not a vague assistant trying to do everything.
Anything that touches money, a customer promise, or risk is drafted by the agent and signed off by a person.
They connect to the email, calendar, accounting and CRM tools you already use — no rip-and-replace.
A chatbot waits for a question and gives an answer. An agent is given a goal and works towards it — breaking the job into steps, using the tools you already run, taking the routine actions itself, and stopping for a person at the point that needs judgement. The difference isn’t cleverness. It’s that an agent does the task, not just talks about it.
The point: Ivy did the chasing you never get round to — and you kept control of the customer relationship.
These are illustrative agents, not an off-the-shelf product. Click any one to see what it does, what it needs to work, and where a person stays in control. We'd configure the real set around your priorities.
Illustrative only. What each agent can safely do depends on your tools, data and the level of oversight you want — that's exactly what we'd scope together before anything goes live.
We judge every agent on what it's worth. Here are two you can play with — win back lost online sales, or turn quotes around in minutes.
Drag the slider on the full version to model your own numbers — the recoverable figure updates as you go.
Open the live calculator →Quinn drafts quotes and proposals from your templates and pricing in minutes — you review and send. See the hours and savings.
Open the Quinn demo →The free AI Opportunity Analysis takes about three minutes and points to the work most worth handing to an agent in your business.
Tell us where the admin piles up. We'll be honest about which agents are worth building — and which aren't yet.
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